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Date: 15 Sep 2006 13:08:11
From: James Harris
Subject: Scopetronix defunct?
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There was a posting with this topic back in August asking if Scopetronix was still a viable concern. The thread seemed to end inconclusively. I wish I had seen it before sending them an order. It is not that my order is late, just that they have not acknowledged it and haven't responded to e-mail. Anyone know if they are still going? The web site still accepts orders, of course, but gives no signs of there being a real person behind it. I just spoke to a dealing in New York who said they had gone out of business. Anyone know otherwise? It sounds as though I may need to try to get my money back through Paypal. Not sure how that is going to work out.......
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Date: 15 Sep 2006 18:14:03
From: RMOLLISE
Subject: Re: Scopetronix defunct?
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Hi Ray: Well, I do know a few more details...but they really don't make any difference. The bottom line is that the owner, Jordan Blessing, has to divest himself of a company he built and operated very competently. It's a shame that both the company name and, I fear, his, are being diminished due to circumstances that are in a large sense beyond his control. Imagine how we down here feel. Other than Jordan, the only major dealer we have in the Southeast is Wolf Camera (Chuck Pisa). They are very good, but it's a bummer just to have _one_ dealer. ;-( Peace, Rod Mollise Author of: Choosing and Using a Schmidt Cassegrain Telescope and The Urban Astronomer's Guide <http://skywatch.brainiac.com/astroland > Ray Porter wrote: > I don't have any idea of what's going on here and obviously, whatever Rod > knows, he feels he can't share. > > All in all, it's too bad. I've bought a number of things from Scopetronix > over the years and always found them pleasant to deal with. I hope they can > solve their problems before the company goes under. > > Ray Porter > > "Ol' Duffer" <DontSend@MeSpam.net> wrote in message > news:MPG.1f74ffee4c606b66989766@news.bright.net... > > In article <1158355661.904067.235640@m73g2000cwd.googlegroups.com>, > > rmollise@hotmail.com says... > >> I was told by one person that he got through on the phone and was told > >> that they are not accepting orders at this time due to the pending sale > >> of the business. > >> > >> The intention is to keep Scopetronix in business, I was told by the > >> owner. > > > > Without knowing the details, I would suggest that he do something > > "real soon", as the company's credibility is eroding fast...
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Date: 15 Sep 2006 19:26:18
From: Ol' Duffer
Subject: Re: Scopetronix defunct?
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In article <1158350890.978297.63240@e3g2000cwe.googlegroups.com >, groupstudy2001@yahoo.co.uk says... > There was a posting with this topic back in August asking if > Scopetronix was still a viable concern. The thread seemed to end > inconclusively. I wish I had seen it before sending them an order. It > is not that my order is late, just that they have not acknowledged it > and haven't responded to e-mail. I believe I started that thread, and it is still up in the air. After no response for over a month, I did manage to get someone on the phone. He gave me a story about having trouble with the phone system which I did not entirely buy, but he did manage to get my order shipped. Unfortunately, the story does not end there. Some of the shipment was damaged, and I sent it back. Without going into detail, it appeared that the person who packed one item didn't know what he was doing. And now they are back to not answering the phone or email again. The only "updates" I have seen to their website is that they have taken away all references to their phone number or address, which does not inspire confidence. My impression is that if the company is not dead, it is comatose or being badly mismanaged. > It sounds as though I may need to try to get my money back through > Paypal. Not sure how that is going to work out....... If you have not received your order, you may have a chance. Be sure to get the claim process started within PayPal's policy time limit, which is pretty short.
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Date: 15 Sep 2006 14:27:41
From: RMOLLISE
Subject: Re: Scopetronix defunct?
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Hi: I'll tell you what I know about the situation. Their problems are of a "personal nature" not related to business per se. The website is up and is being updated I think. I was told by one person that he got through on the phone and was told that they are not accepting orders at this time due to the pending sale of the business. The intention is to keep Scopetronix in business, I was told by the owner. Along the same lines (it's a tough time for small astro-dealers), tales of the demise of Astrotec are exaggerated. Frank tells me he is still very much in business on the web and will be moving into a new store before long. Peace, Rod Mollise Author of: Choosing and Using a Schmidt Cassegrain Telescope and The Urban Astronomer's Guide <http://skywatch.brainiac.com/astroland > James Harris wrote: > There was a posting with this topic back in August asking if > Scopetronix was still a viable concern. The thread seemed to end > inconclusively. I wish I had seen it before sending them an order. It > is not that my order is late, just that they have not acknowledged it > and haven't responded to e-mail. > > Anyone know if they are still going? The web site still accepts orders, > of course, but gives no signs of there being a real person behind it. I > just spoke to a dealing in New York who said they had gone out of > business. Anyone know otherwise? > > It sounds as though I may need to try to get my money back through > Paypal. Not sure how that is going to work out.......
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Date: 15 Sep 2006 19:26:20
From: Ol' Duffer
Subject: Re: Scopetronix defunct?
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In article <1158355661.904067.235640@m73g2000cwd.googlegroups.com >, rmollise@hotmail.com says... > I was told by one person that he got through on the phone and was told > that they are not accepting orders at this time due to the pending sale > of the business. > > The intention is to keep Scopetronix in business, I was told by the > owner. Without knowing the details, I would suggest that he do something "real soon", as the company's credibility is eroding fast...
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Date: 15 Sep 2006 20:22:04
From: Ray Porter
Subject: Re: Scopetronix defunct?
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I don't have any idea of what's going on here and obviously, whatever Rod knows, he feels he can't share. All in all, it's too bad. I've bought a number of things from Scopetronix over the years and always found them pleasant to deal with. I hope they can solve their problems before the company goes under. Ray Porter "Ol' Duffer" <DontSend@MeSpam.net > wrote in message news:MPG.1f74ffee4c606b66989766@news.bright.net... > In article <1158355661.904067.235640@m73g2000cwd.googlegroups.com>, > rmollise@hotmail.com says... >> I was told by one person that he got through on the phone and was told >> that they are not accepting orders at this time due to the pending sale >> of the business. >> >> The intention is to keep Scopetronix in business, I was told by the >> owner. > > Without knowing the details, I would suggest that he do something > "real soon", as the company's credibility is eroding fast...
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Date: 15 Sep 2006 13:35:03
From: James Harris
Subject: Re: Scopetronix defunct?
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Rick Evans wrote: > "James Harris" <groupstudy2001@yahoo.co.uk> wrote in message > news:1158350890.978297.63240@e3g2000cwe.googlegroups.com... > > > > > It sounds as though I may need to try to get my money back through > > Paypal. Not sure how that is going to work out....... > > > Any reason you went with paypal instead of > a credit card with their strong consumer protections. I guess being in the UK dealing with a payment system I've used before seemed preferable to handing over a credit card number to a company overseas.
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Date: 15 Sep 2006 20:28:20
From: Rick Evans
Subject: Re: Scopetronix defunct?
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"James Harris" <groupstudy2001@yahoo.co.uk > wrote in message news:1158350890.978297.63240@e3g2000cwe.googlegroups.com... > > It sounds as though I may need to try to get my money back through > Paypal. Not sure how that is going to work out....... > Any reason you went with paypal instead of a credit card with their strong consumer protections. -- Rick Evans ---------------------------------------------------------------- Lat +42° 11' 07" Lon -71° 04' 35" ---------------------------------------------------------------- http://www.chempensoftware.com ---------------------------------------------------------------- http://mysite.verizon.net/hiltonevans33050/astroimaging/astroimaging.htm
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Date: 16 Sep 2006 09:13:11
From: RMOLLISE
Subject: Re: Scopetronix defunct?
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Hi: I'm not that familiar with the website...I just buy from Chuck at Chiefland, Peach State, etc. Chuck brings in a huge collection of accessories for these events, that's for derned sure. I do know they are part of a large chain, now, so make sure you're on the correct store. Peace, Rod Mollise Author of: Choosing and Using a Schmidt Cassegrain Telescope and The Urban Astronomer's Guide <http://skywatch.brainiac.com/astroland > James Harris wrote: > > Do you mean they have similar stock? I found a web site > <http://www.wolfcamera.com/> but they seem to deal with main items and > don't have anything like the wide range of accessories as found on > <http://www.scopetronix.com/>
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Date: 16 Sep 2006 07:33:02
From:
Subject: Re: Scopetronix defunct?
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To me it is utterly irrelevent what the problem is. Two months of ignored emails and phone calls means only one thing to my pocket book: a black hole. Money goes in, nothing comes out. If the issue referred to above is being communicated in a single individual email but not announced at large, and is something for which we should have sympathy and show respect, then that does not do the rest of us any good. Also, as in war, when a business is struggling the first casualty is the truth. We've heard the phones only work sometimes (read:never), we're moving, we're under new management, etc., everything but a public announcement. To my ears, this is just plain suspicious. If the new excuse is medical problems, divorce, hostage crisis, whatever, then lets hear it. Otherwise I will continue to assume they are just cutting their losses as they go under.
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Date: 16 Sep 2006 09:57:54
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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dougspeterson@prodigy.net wrote: > If the new excuse is medical problems, divorce, hostage crisis, > whatever, then lets hear it. Otherwise I will continue to assume they > are just cutting their losses as they go under. I understand you have money at stake, but your lack of sympathy and kindness is beyond my ability to comprehend. Greg -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 16 Sep 2006 22:29:42
From: Donal
Subject: Re: Scopetronix defunct?
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"Greg Crinklaw" <theskyhoundyoureye@yahoo.com > wrote in message news:86a25$450c1ecf$4212a5f6$23729@TULAROSA.NET... > dougspeterson@prodigy.net wrote: > > If the new excuse is medical problems, divorce, hostage crisis, > > whatever, then lets hear it. Otherwise I will continue to assume they > > are just cutting their losses as they go under. > > I understand you have money at stake, but your lack of sympathy and > kindness is beyond my ability to comprehend. > As a small businessman, I must disagree with you. You *will* know if your business is going under. It is utterly dishonest to take money from people when you know that you are unlikely to be able to deliver. I find it difficult to understand why the police are unable to take such cases to court. It is *illegal* to carry on trading when you are unable to meet your debts as they fall due. Most businesses that have failed have been trading illegally for many months before they finally go under. Regards Donal --
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Date: 16 Sep 2006 20:01:46
From: Stephen Paul
Subject: Re: Scopetronix defunct?
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Donal wrote: > > It is utterly dishonest to take money from people when you know that you are > unlikely to be able to deliver. > It is unlikely that's the case. Jordan is a friend to anyone he has ever done business with. I am saddened by the possibility that he's no longer going to be running ScopeTronix, and wish him well.
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Date: 17 Sep 2006 23:47:38
From: Donal
Subject: Re: Scopetronix defunct?
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"Stephen Paul" <smarshallpaul@gmail.com > wrote in message news:oIudnXmfr_D3DZHYnZ2dnUVZ_tudnZ2d@comcast.com... > Donal wrote: > > > > It is utterly dishonest to take money from people when you know that you are > > unlikely to be able to deliver. > > > > It is unlikely that's the case. Jordan is a friend to anyone he has ever > done business with. I am saddened by the possibility that he's no longer > going to be running ScopeTronix, and wish him well. > I may be wrong. I *do* know that a businssman will know if his business is failing. There is NO excuse for taking money from customers and then failing to deliver the products. Anybody who runs a business knows this to be true. Regards Donal --
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Date: 17 Sep 2006 17:43:06
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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Donal wrote: > "Stephen Paul" <smarshallpaul@gmail.com> wrote in message > news:oIudnXmfr_D3DZHYnZ2dnUVZ_tudnZ2d@comcast.com... >> Donal wrote: >>> It is utterly dishonest to take money from people when you know that you > are >>> unlikely to be able to deliver. >>> >> It is unlikely that's the case. Jordan is a friend to anyone he has ever >> done business with. I am saddened by the possibility that he's no longer >> going to be running ScopeTronix, and wish him well. >> > > I may be wrong. I *do* know that a businssman will know if his business is > failing. > > > There is NO excuse for taking money from customers and then failing to > deliver the products. Anybody who runs a business knows this to be true. It must be nice to live in a world where there are "NO excuses" -- where nobody ever gets killed or loses a family member or has some other terrible thing happen to them that makes your "no excuses" seem rather, well, petty. Just my 2 cents. -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 28 Sep 2006 19:22:06
From: Dan Krueger
Subject: Re: Scopetronix defunct?
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> It must be nice to live in a world where there are "NO excuses" -- where > nobody ever gets killed or loses a family member or has some other > terrible thing happen to them that makes your "no excuses" seem rather, > well, petty. > Just my 2 cents. > -- > Greg Crinklaw > Astronomical Software Developer Excellent! to all the crew for putting together such and excellent film. 'Nuff said! T.T.F.N. SPENNY Thanks for the report; I'll be on the lookout for Q at Whole Foods. Jack What do I know.... I was a D&D fan (but you gotta love a game where no matter how highly praised, I find that many of the authors) in the online store, and also in trade paperback. $17.95. Check out the tree trimmers clearing power lines. They will then use their new found powers given to them under the PA and other anti-terror tools to go after the same people are here and saw all the old discussions, since the names (or at least handles) here. Some have written books that sit in my library (unsigned 1st editions). Some have released films, cursing yet another generation to explore the works of the Gentleman from Providence. One has even crashed the gates of my alumni with pride parades and painted rainbows on my elder signs.
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Date: 28 Sep 2006 18:40:19
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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Dan Krueger wrote: >> It must be nice to live in a world where there are "NO excuses" -- where >> nobody ever gets killed or loses a family member or has some other >> terrible thing happen to them that makes your "no excuses" seem rather, >> well, petty. >> Just my 2 cents. >> -- >> Greg Crinklaw >> Astronomical Software Developer > > Excellent! to all the crew for putting together such and > excellent film. 'Nuff said! T.T.F.N. SPENNY Thanks for the > report; I'll be on the lookout for Q at Whole Foods. Jack What > do I know.... I was a D&D fan (but you gotta love a game where > no matter how highly praised, I find that many of the authors) > in the online store, and also in trade paperback. $17.95. Check > out the tree trimmers clearing power lines. > > They will then use their new found powers given to them under > the PA and other anti-terror tools to go after the same people > are here and saw all the old discussions, since the names (or at > least handles) here. Some have written books that sit in my > library (unsigned 1st editions). Some have released films, > cursing yet another generation to explore the works of the > Gentleman from Providence. One has even crashed the gates of my > alumni with pride parades and painted rainbows on my elder > signs. It looks like you have a virus that is making up nonsense posts using text from other messages. Either that or you stopped taking your meds. ;-) -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 18 Sep 2006 23:20:18
From: Mark McIntyre
Subject: Re: Scopetronix defunct?
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On Sun, 17 Sep 2006 23:47:38 +0100, in uk.sci.astronomy , "Donal" <donal@lanospamde.com > wrote: > >There is NO excuse for taking money from customers and then failing to >deliver the products. I'm' sure someone will bear that in mind when, between you taking their order, ordering the goods from your wholesaler, and shipping them to the buyer, you are hospitalised with avian flu. Be sure that they'll be suing your arse off, and in your absence your family's, despite your being at death's door and your grieving family burying you. >Anybody who runs a business knows this to be true. Anybody who runs a business knows that there are ALWAYS times when things go tits up for reasons beyond your control. -- Mark McIntyre
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Date: 21 Sep 2006 00:52:37
From: Donal
Subject: Re: Scopetronix defunct?
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"Mark McIntyre" <markmcintyre@spamcop.net > wrote in message news:jm6ug21r8939bacs1ltmn2ll4khg3d6qbc@4ax.com... > On Sun, 17 Sep 2006 23:47:38 +0100, in uk.sci.astronomy , "Donal" > <donal@lanospamde.com> wrote: > > > > >There is NO excuse for taking money from customers and then failing to > >deliver the products. > > I'm' sure someone will bear that in mind when, between you taking > their order, ordering the goods from your wholesaler, and shipping > them to the buyer, you are hospitalised with avian flu. Be sure that > they'll be suing your arse off, and in your absence your family's, > despite your being at death's door and your grieving family burying > you. Rubbish!! If I get avian flu, the business will carry on. It *will* cease trading within a couple of days. Every customer who has paid money in advance of receipt of goods (or services), will get a refund. I have left written instructions. > > >Anybody who runs a business knows this to be true. > > Anybody who runs a business knows that there are ALWAYS times when > things go tits up for reasons beyond your control. Nonsense. Things do NOT go tits up for reasons beyond your control. They go tits up because you think that you cannot control them. Regards Donal --
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Date: 20 Sep 2006 19:16:14
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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Donal wrote: > Rubbish!! If I get avian flu, the business will carry on. It *will* cease > trading within a couple of days. Every customer who has paid money in > advance of receipt of goods (or services), will get a refund. I have left > written instructions. And if your written instructions get washed away with you, your family, your computer, etc? But this isn't about how prepared you are at all. It's about whether or not you greet the misfortunes of others with self righteousness (as you have so eloquently displayed) or perhaps just a little compassion. -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 16 Sep 2006 16:19:11
From: Brian Tung
Subject: Re: Scopetronix defunct?
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Donal wrote: > As a small businessman, I must disagree with you. > > You *will* know if your business is going under. I think Greg's point is that we (i.e., SAA) don't know whether it's in fact going under. That is merely one possibility, which admittedly is advanced by the fact that there's some reluctance to make the relevant circumstances public. Of course, there are other less unsavory reasons why they might want to keep it private. At any rate, lots of us know Jordan Blessing, and don't regard him as someone likely to willingly bilk someone out of their hard-earned cash. Of course no one condones taking orders when you know your business is going down. On the other hand, I somehow feel like this is right about the place for the "denial ain't just a river in Egypt" line. Partly in answer to Rod's query, I don't know that SAA is less nice, exactly, but it does seem to be less of a community than it used to be, and there's higher turnover, and people (perhaps for good reason) don't come in knowing whom to trust. All that might make it seem less friendly to those of us who have been on here for several years. Personally, I've only been on SAA for eight years, but I've been on Usenet for about 17, and I think there are two main events that have affected Usenet for the worse in that time: the rise of AOL and other inexpensive national ISPs around 1993 or so, and the dot-com boom and bust at the turn of the millennium. Both of these led to a vast influx of new readers and posters to a community that had been largely academic till then. I don't think that's necessarily bad--I think Usenet should be available to all--but all the same, these folks *as a whole* seem to have less interest in participating long-term in a community. SAA is largely populated by the exceptions, but it doesn't take much of the other kind to poison the well, I'm afraid. -- Brian Tung <brian@isi.edu > The Astronomy Corner at http://astro.isi.edu/ Unofficial C5+ Home Page at http://astro.isi.edu/c5plus/ The PleiadAtlas Home Page at http://astro.isi.edu/pleiadatlas/ My Own Personal FAQ (SAA) at http://astro.isi.edu/reference/faq.html
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Date: 17 Sep 2006 13:37:37
From:
Subject: Re: Scopetronix defunct?
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>Greg Crinklaw >Astronomical Software Developer >Cloudcroft, New Mexico, USA (33N, 106W, 2700m) > >SkyTools: http://www.skyhound.com/cs.html >Observing: http://www.skyhound.com/sh/skyhound.html >Comets: http://www.skyhound.com/sh/comets.html > >To reply take out your eye On a friendlier note (than some here have posted) I will say that I loved riding through/past the Cloudcroft area on my way further out west a few years ago on my motorcycle. What a beautiful region. What a great place to live. Blues Live Free Or Die
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Date: 17 Sep 2006 12:13:45
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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blues@nospam.net wrote: >> Greg Crinklaw >> Astronomical Software Developer >> Cloudcroft, New Mexico, USA (33N, 106W, 2700m) >> >> SkyTools: http://www.skyhound.com/cs.html >> Observing: http://www.skyhound.com/sh/skyhound.html >> Comets: http://www.skyhound.com/sh/comets.html >> >> To reply take out your eye > > On a friendlier note (than some here have posted) I will say that I > loved riding through/past the Cloudcroft area on my way further out > west a few years ago on my motorcycle. What a beautiful region. > What a great place to live. Yeah, it is pretty nice. Good schools too. And we have a good club, although it's going through a rough time right now. I think there are more motorcycles here this weekend than full time residents! But it has been extraordinarily wet this summer; I haven't been able to get out to observe for months now. We even had to cancel the White Sand Star Party. The observing areas are under two feet of water! > Live Free Or Die Please pass that on to our leaders. Clear skies, Greg -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 18 Sep 2006 13:54:56
From:
Subject: Re: Scopetronix defunct?
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On Sun, 17 Sep 2006 12:13:45 -0600, Greg Crinklaw <theskyhoundyoureye@yahoo.com > wrote: >> Live Free Or Die > >Please pass that on to our leaders. > >Clear skies, >Greg > Don't get me started on that whole other can of worms. (I'm recently retired federal law enforcement. Unfortunately I know better than most how the values implied by that motto have been eroded.) (And, as Forrest Gump would say," that's all I have to say about that" (in this venue). Blues Live Free Or Die
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Date: 16 Sep 2006 05:20:35
From: James Harris
Subject: Re: Scopetronix defunct?
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RMOLLISE wrote: > Hi Ray: > > Well, I do know a few more details...but they really don't make any > difference. The bottom line is that the owner, Jordan Blessing, has to > divest himself of a company he built and operated very competently. > It's a shame that both the company name and, I fear, his, are being > diminished due to circumstances that are in a large sense beyond his > control. > > Imagine how we down here feel. Other than Jordan, the only major dealer > we have in the Southeast is Wolf Camera (Chuck Pisa). They are very > good, but it's a bummer just to have _one_ dealer. Do you mean they have similar stock? I found a web site <http://www.wolfcamera.com/ > but they seem to deal with main items and don't have anything like the wide range of accessories as found on <http://www.scopetronix.com/ >
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Date: 16 Sep 2006 05:06:10
From: James Harris
Subject: Re: Scopetronix defunct?
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> My impression is that if the company is not dead, it is comatose > or being badly mismanaged. I've just had an e-mail from the owner. In it he mentioned the issue they are dealing with (and updated me on the status of my order). Out of respect for them I won't mention what the issue was but it was such that would take away time they have available to deal personally with customers and sales issues. I know a company has to serve customers but I think if I was in that position my response would be similar. Some things do take precedence. I do think that if their sales operation were less person-intensive with more work - particularly keeping customers up to date on order progress - being done by software that they would be freer for other matters. That, however, also takes time to get set up.
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Date: 16 Sep 2006 10:54:40
From: Davoud
Subject: Re: Scopetronix defunct?
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James Harris wrote: > I've just had an e-mail from the owner. In it he mentioned the issue > they are dealing with (and updated me on the status of my order). Out > of respect for them I won't mention what the issue was but it was such > that would take away time they have available to deal personally with > customers and sales issues. C'mon -- what's the problem? If it were a secret the owner wouldn't have told you. > I know a company has to serve customers but > I think if I was in that position my response would be similar. Some > things do take precedence. Would you continue to accept orders -- and bill PayPal -- if you could not see your way to ship merchandise in a reasonable time? > I do think that if their sales operation were less person-intensive > with more work - particularly keeping customers up to date on order > progress - being done by software that they would be freer for other > matters. That, however, also takes time to get set up. Some very small sellers have software order tracking, and Scopetronix could have had, too. Davoud -- usenet *at* davidillig *dawt* com
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Date: 17 Sep 2006 00:58:10
From: Mark McIntyre
Subject: Re: Scopetronix defunct?
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On Sat, 16 Sep 2006 10:54:40 -0400, in uk.sci.astronomy , Davoud <see@below.net > wrote: >C'mon -- what's the problem? If it were a secret the owner wouldn't >have told you. Funnily enough, people /do/ tell friends and colleagues things they don't tell complete strangers on the internet. Maybe some people think that its ok to trumpet other peoples private lives all over the web, but hopefully not everyone . >Would you continue to accept orders -- and bill PayPal -- if you could >not see your way to ship merchandise in a reasonable time? You have no idea if thats what happened. I can envisage circumstances in which you might accept an order in good faith and then be unable to fulfill it. Heck, the company offices could have been burgled, or a burned down with a family member inside, or whatever. >Some very small sellers have software order tracking, and Scopetronix >could have had, too. Sure. but its too late, and unhelpful, to say that once you have the problem to deal with. I didn't see anyone telling Scopetronix to do this twelve months ago. -- Mark McIntyre
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Date: 17 Sep 2006 12:20:13
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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Mark McIntyre wrote: > You have no idea if thats what happened. I can envisage circumstances > in which you might accept an order in good faith and then be unable to > fulfill it. Heck, the company offices could have been burgled, or a > burned down with a family member inside, or whatever. Yikes. Or maybe your whole family, and your computer, and the passwords to get to your web server, which is likely in another part of the country. Under those circumstances, how would you even answer your email, and just how important would it be to get to the server to stop it from taking orders? Greg -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 17 Sep 2006 20:46:09
From: Mark McIntyre
Subject: Re: Scopetronix defunct?
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On Sun, 17 Sep 2006 12:20:13 -0600, in uk.sci.astronomy , Greg Crinklaw <theskyhoundyoureye@yahoo.com > wrote: >Mark McIntyre wrote: >> You have no idea if thats what happened. I can envisage circumstances >> in which you might accept an order in good faith and then be unable to >> fulfill it. Heck, the company offices could have been burgled, or a >> burned down with a family member inside, or whatever. > >Yikes. Or maybe your whole family, and your computer, and the passwords >to get to your web server, which is likely in another part of the >country. Under those circumstances, how would you even answer your >email, and just how important would it be to get to the server to stop >it from taking orders? I've no idea what you're trying to say. The only thing I can make sense of is that youre a prat, apparently. -- Mark McIntyre
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Date: 17 Sep 2006 20:50:29
From: Mark McIntyre
Subject: Re: Scopetronix defunct?
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On Sun, 17 Sep 2006 20:46:09 +0100, in uk.sci.astronomy , Mark McIntyre <markmcintyre@spamcop.net > wrote: >I've no idea what you're trying to say. The only thing I can make etc Dang, I would prefer if I hadn't sent that. I failed to read Greg's post properly and thought he was being sarcastic. Apologies greg, I've tried to cancel the post but who knows if it will work. -- Mark McIntyre
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Date: 17 Sep 2006 14:21:18
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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Mark McIntyre wrote: > On Sun, 17 Sep 2006 20:46:09 +0100, in uk.sci.astronomy , Mark > McIntyre <markmcintyre@spamcop.net> wrote: > >> I've no idea what you're trying to say. The only thing I can make > etc > > Dang, I would prefer if I hadn't sent that. > > I failed to read Greg's post properly and thought he was being > sarcastic. Apologies greg, > I've tried to cancel the post but who knows if it will work. Yeah, well, for the record I was actually agreeing with you. :-) -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 16 Sep 2006 00:31:08
From:
Subject: Re: Scopetronix defunct?
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I have little sympathy any more for the company its "personal" problems and dreams of selling the business. By not being responsive to those of us out here waiting for them to solve their problems, some of us have lost our chance to make a claim. Paypal allows you 45 days and then you're out of luck. As far as I am concerned, I've been robbed. I can't imagine anyone would buy a company that is poisoning its market like this, other than as a pure tax write off.
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Date: 16 Sep 2006 14:40:00
From: RMOLLISE
Subject: Re: Scopetronix defunct?
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Hi Doug: Since you've quoted two different folks here, it would be nice if you indicated who said what (though Greg and I agree on _most_ things, I guess ;-)). The first quote is from Greg Crinklaw, the second from me. If you want to know what I think, I also thought your post was a little callous. Which doesn't mean I think you are necessarily a bad person (I don't know you, afterall), not that you should _care_ what I think, anyway. ;-) My comment is simply that your post is the type of post that makes s.a.a. increasingly seem like an unfriendly place. Maybe I'm overreacting. Maybe I'm just a little too close to the situation. I've known Jordan for some time, and he's done me more than one favor. I didn't say _you_ were one of the people who didn't know diddly-squat about Scopetronix, did I? I said "largest portion," which needn't include you. Peace, Rod Mollise Author of: Choosing and Using a Schmidt Cassegrain Telescope and The Urban Astronomer's Guide <http://skywatch.brainiac.com/astroland > dougspeterson@prodigy.net wrote: > > > I understand you have money at stake, but your lack of sympathy and > > > kindness is beyond my ability to comprehend. > > I don't see how I can show sympathy or kindness towards a rumor that > there might be a problem other than cash flow. When am I going to get a > little sympathy from this vendor for my loss? All it would take would > be a returned email. > > > I can understand people going apespit if they've been ripped off/think they've been >ripped off. Course, in typical s.a.a. fashion, the largest portion of the people jumping in >with both feet to badmouth Jordan B. have probably never even been to his website >much less talked to or dealt with him. > > I have talked to them on the phone once and ordered several times from > the site. Twice now I have lost money.
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Date: 16 Sep 2006 10:36:29
From:
Subject: Re: Scopetronix defunct?
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> > I understand you have money at stake, but your lack of sympathy and > > kindness is beyond my ability to comprehend. I don't see how I can show sympathy or kindness towards a rumor that there might be a problem other than cash flow. When am I going to get a little sympathy from this vendor for my loss? All it would take would be a returned email. > I can understand people going apespit if they've been ripped off/think they've been >ripped off. Course, in typical s.a.a. fashion, the largest portion of the people jumping in >with both feet to badmouth Jordan B. have probably never even been to his website >much less talked to or dealt with him. I have talked to them on the phone once and ordered several times from the site. Twice now I have lost money.
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Date: 17 Sep 2006 00:54:13
From: Mark McIntyre
Subject: Re: Scopetronix defunct?
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On 16 Sep 2006 10:36:29 -0700, in uk.sci.astronomy , dougspeterson@prodigy.net wrote: > >> > I understand you have money at stake, but your lack of sympathy and >> > kindness is beyond my ability to comprehend. > >I don't see how I can show sympathy or kindness towards a rumor that >there might be a problem other than cash flow. So you prefer to assume the worst, and meanwhile expect someone to broadcast the actual cause of the problem, even if its a deeply personal issue which has no business being on the net. >When am I going to get a little sympathy from this vendor for my loss? All it would take would >be a returned email. I assume you sent a politely worded email. -- Mark McIntyre
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Date: 16 Sep 2006 09:37:39
From: RMOLLISE
Subject: Re: Scopetronix defunct?
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Greg Crinklaw wrote: > > I understand you have money at stake, but your lack of sympathy and > kindness is beyond my ability to comprehend. > > Greg > Hi Greg: Sympathy and kindness are commodities that are definitely in short supply around here of late, that's for sure. Of course, yes, I can understand people going apespit if they've been ripped off/think they've been ripped off. Course, in typical s.a.a. fashion, the largest portion of the people jumping in with both feet to badmouth Jordan B. have probably never even been to his website much less talked to or dealt with him. As I said yesterday, is it my imagination, or did s.a.a. used to be a NICER place? Peace, Rod Mollise Author of: Choosing and Using a Schmidt Cassegrain Telescope and The Urban Astronomer's Guide <http://skywatch.brainiac.com/astroland >
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Date: 17 Sep 2006 12:08:24
From: Greg Crinklaw
Subject: Re: Scopetronix defunct?
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RMOLLISE wrote: > As I said yesterday, is it my imagination, or did s.a.a. used to be a > NICER place? Naw. Usenet (and SAA) has always had an "edge" to it. I think all that has has happened on SAA over the years is that many of the nicer people have found other places to hang out. I don't know if it's my filters, the way I have been responding, or just that we have made it through the annual late summer stupidity period, but it seems to me that things have been better here lately. I haven't felt like I couldn't say the "sky is blue" without someone launching a personal attack--for at least for a week now. ;-) Greg -- Greg Crinklaw Astronomical Software Developer Cloudcroft, New Mexico, USA (33N, 106W, 2700m) SkyTools: http://www.skyhound.com/cs.html Observing: http://www.skyhound.com/sh/skyhound.html Comets: http://www.skyhound.com/sh/comets.html To reply take out your eye
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Date: 17 Sep 2006 16:00:01
From: Davoud
Subject: Re: Scopetronix defunct?
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Greg Crinklaw wrote: > I haven't felt like I couldn't say the "sky is blue" without > someone launching a personal attack--for at least for > a week now. ;-) You are a fool, a reprobate, and, most likely, a Bin Laden-loving, God-hating liberal. Anyone can see that [the] sky is gray by just sticking his head out the window. Davoud :--) -- usenet *at* davidillig *dawt* com
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Date: 17 Sep 2006 18:02:46
From: Joe S.
Subject: Re: Scopetronix defunct?
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"James Harris" <groupstudy2001@yahoo.co.uk > wrote in message news:1158350890.978297.63240@e3g2000cwe.googlegroups.com... > There was a posting with this topic back in August asking if > Scopetronix was still a viable concern. The thread seemed to end > inconclusively. I wish I had seen it before sending them an order. It > is not that my order is late, just that they have not acknowledged it > and haven't responded to e-mail. > > Anyone know if they are still going? The web site still accepts orders, > of course, but gives no signs of there being a real person behind it. I > just spoke to a dealing in New York who said they had gone out of > business. Anyone know otherwise? > > It sounds as though I may need to try to get my money back through > Paypal. Not sure how that is going to work out....... > Perhaps we all need to stop for a minute -- wait until dark, go outside and look at the sky then remember why we are here. And it's not to piss and moan, even if we do have a few $$$ at stake.
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Date: 18 Sep 2006 05:14:35
From: Rick Evans
Subject: Re: Scopetronix defunct?
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"Joe S." <anon@mous.net > wrote in message news:eekgpu011r6@news3.newsguy.com... > > "James Harris" <groupstudy2001@yahoo.co.uk> wrote in message > news:1158350890.978297.63240@e3g2000cwe.googlegroups.com... >> There was a posting with this topic back in August asking if >> Scopetronix was still a viable concern. The thread seemed to end >> inconclusively. I wish I had seen it before sending them an order. It >> is not that my order is late, just that they have not acknowledged it >> and haven't responded to e-mail. >> >> Anyone know if they are still going? The web site still accepts orders, >> of course, but gives no signs of there being a real person behind it. I >> just spoke to a dealing in New York who said they had gone out of >> business. Anyone know otherwise? >> >> It sounds as though I may need to try to get my money back through >> Paypal. Not sure how that is going to work out....... >> > > Perhaps we all need to stop for a minute -- wait until dark, go outside > and look at the sky then remember why we are here. And it's not to piss > and moan, even if we do have a few $$$ at stake. Do you personally have a "few $$$" at stake? I don't. It's easy to dismiss someone else's genuine anger when their stake is real and if one's own is only theoretical. Also I would hardly label James' thread initiating comments pissing and moaning. It was a simple and sober query. -- Rick Evans ---------------------------------------------------------------- Lat +42° 11' 07" Lon -71° 04' 35" ---------------------------------------------------------------- http://www.chempensoftware.com ---------------------------------------------------------------- http://mysite.verizon.net/hiltonevans33050/astroimaging/astroimaging.htm
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Date: 17 Sep 2006 10:58:26
From: oriel36
Subject: Re: Scopetronix defunct?
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Brian Tung wrote: > Donal wrote: > > As a small businessman, I must disagree with you. > > > > You *will* know if your business is going under. > > I think Greg's point is that we (i.e., SAA) don't know whether it's in > fact going under. That is merely one possibility, which admittedly is > advanced by the fact that there's some reluctance to make the relevant > circumstances public. Of course, there are other less unsavory reasons > why they might want to keep it private. > > At any rate, lots of us know Jordan Blessing, and don't regard him as > someone likely to willingly bilk someone out of their hard-earned cash. > Of course no one condones taking orders when you know your business is > going down. On the other hand, I somehow feel like this is right about > the place for the "denial ain't just a river in Egypt" line. > > Partly in answer to Rod's query, I don't know that SAA is less nice, > exactly, but it does seem to be less of a community than it used to be, > and there's higher turnover, and people (perhaps for good reason) don't > come in knowing whom to trust. All that might make it seem less > friendly to those of us who have been on here for several years. > > Personally, I've only been on SAA for eight years, but I've been on > Usenet for about 17, and I think there are two main events that have > affected Usenet for the worse in that time: the rise of AOL and other > inexpensive national ISPs around 1993 or so, and the dot-com boom and > bust at the turn of the millennium. Both of these led to a vast influx > of new readers and posters to a community that had been largely academic > till then. I don't think that's necessarily bad--I think Usenet should > be available to all--but all the same, these folks *as a whole* seem to > have less interest in participating long-term in a community. SAA is > largely populated by the exceptions, but it doesn't take much of the > other kind to poison the well, I'm afraid. > You numbskulls could'nt do astronomy if it was to save your miserable existence ,what you call astronomy is little more than magnification using a celestial sphere merry-go-round. Astronomy was never designed to be a swamp,the advances and advantages of modern technology makes the real astronomy of Copernicus,Kepler and Roemer easier to understand and should have you guys behind in your very limited astrological cosmos were it not for the popularity of the exotic and novelistic theoritical nonsense of the last century. The well was poisoned a long time ago,people see it every single day when they get an astrological reply for the correlation between axial rotation and terrestial rotation through 360 degrees. You theortical freaks are finished and had their been one person with sense they would have already figured out that astrophotography is a facet of astronomy ,that celestial sphere geometry is only a calendrical convenience for observation and that the orbital motions of the planets are seen directly from Earth,this place would be buzzing with intuitive intelligence and energy. > -- > Brian Tung <brian@isi.edu> > The Astronomy Corner at http://astro.isi.edu/ > Unofficial C5+ Home Page at http://astro.isi.edu/c5plus/ > The PleiadAtlas Home Page at http://astro.isi.edu/pleiadatlas/ > My Own Personal FAQ (SAA) at http://astro.isi.edu/reference/faq.html
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Date: 17 Sep 2006 22:02:16
From: Pierre Vandevennne
Subject: Re: Scopetronix defunct?
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"oriel36" <geraldkelleher@yahoo.com > wrote in news:1158515905.984816.160650 @d34g2000cwd.googlegroups.com: > Brian Tung wrote: >> inexpensive national ISPs around 1993 or so, and the dot-com boom and >> bust at the turn of the millennium. Both of these led to a vast > You numbskulls could'nt do astronomy if it was to save your miserable > existence ,what you call astronomy is little more than magnification Brian forgot to mention the dedication of outrageous nutcases who'd be locked up and fed haloperidol if they interacted in real life as they do on usenet. Glad you chimed in.
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Date: 18 Sep 2006 12:05:17
From: Llanzlan Klazmon
Subject: Re: Scopetronix defunct?
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Pierre Vandevennne <pierre@datarescue_ns.com > wrote in news:Xns98425F1F02Cpierredatarescue@195.238.0.34: > "oriel36" <geraldkelleher@yahoo.com> wrote in > news:1158515905.984816.160650 @d34g2000cwd.googlegroups.com: > >> Brian Tung wrote: > >>> inexpensive national ISPs around 1993 or so, and the dot-com boom and >>> bust at the turn of the millennium. Both of these led to a vast > >> You numbskulls could'nt do astronomy if it was to save your miserable >> existence ,what you call astronomy is little more than magnification > > Brian forgot to mention the dedication of outrageous nutcases who'd be > locked up and fed haloperidol if they interacted in real life as they do > on usenet. > > Glad you chimed in. > It's best to completely ignore Oriel. The non sequiturs that it responds with make me strongly suspicious that it is some kind of bot. Klazmon.
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Date: 18 Sep 2006 15:31:42
From: James Harris
Subject: Re: Scopetronix defunct?
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Rick Evans wrote: snip > > > > Perhaps we all need to stop for a minute -- wait until dark, go outside > > and look at the sky then remember why we are here. And it's not to p... > > and moan, even if we do have a few $$$ at stake. > > Do you personally have a "few $$$" at stake? I don't. It's > easy to dismiss someone else's genuine anger when their > stake is real and if one's own is only theoretical. > > Also I would hardly label James' thread initiating > comments p..... and moaning. It was a simple and > sober query. Thanks Rick. Yes, I'm not complaining yet, just uncertain of what is happening. It doesn't seem that the company is failing to fulfil orders, just that they may be running late with their communication. I'm certainly not angry as I have no reason to be. From comments others have made the owner seems to have had a good reputation. If I don't hear from them in the few weeks he said the order had been delayed by, though, I will follow up. Hope to report good news here in a few weeks........
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Date: 19 Sep 2006 04:33:15
From: Rick Evans
Subject: Re: Scopetronix defunct?
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"James Harris" <groupstudy2001@yahoo.co.uk > wrote in message news:1158618702.147784.272740@i42g2000cwa.googlegroups.com... > > Rick Evans wrote: > Thanks Rick. Yes, I'm not complaining yet, just uncertain of what is > happening. Good luck on getting a positive result. -- Rick Evans ---------------------------------------------------------------- Lat +42° 11' 07" Lon -71° 04' 35" ---------------------------------------------------------------- http://www.chempensoftware.com ---------------------------------------------------------------- http://mysite.verizon.net/hiltonevans33050/astroimaging/astroimaging.htm
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Date: 29 Sep 2006 19:38:53
From: Trane Francks
Subject: Re: Scopetronix defunct?
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On 2006年09月19日 13:33 +0900, Rick Evans wrote: > "James Harris" <groupstudy2001@yahoo.co.uk> wrote in message > news:1158618702.147784.272740@i42g2000cwa.googlegroups.com... >> >> Rick Evans wrote: >> Thanks Rick. Yes, I'm not complaining yet, just uncertain of what is >> happening. > > Good luck on getting a positive result. I haven't had the confidence to pull the trigger on any new orders. I wish I knew the nature of things such that I could make an intelligent decision on whether or not it is actually SAFE to continue buying from the company. I'm feeling awfully stupid for not buying my NexStar 4 GT accessories a long time ago. Best wishes to Jordan and Peggy during what must be a difficult time. trane -- ///////////////////////////////////////////////////////// // Trane Francks trane@gol.com Tokyo, Japan // Practice random kindness and senseless acts of beauty.
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Date: 18 Sep 2006 10:45:08
From: oriel36
Subject: Re: Scopetronix defunct?
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Llanzlan Klazmon wrote: > Pierre Vandevennne <pierre@datarescue_ns.com> wrote in > news:Xns98425F1F02Cpierredatarescue@195.238.0.34: > > > "oriel36" <geraldkelleher@yahoo.com> wrote in > > news:1158515905.984816.160650 @d34g2000cwd.googlegroups.com: > > > >> Brian Tung wrote: > > > >>> inexpensive national ISPs around 1993 or so, and the dot-com boom and > >>> bust at the turn of the millennium. Both of these led to a vast > > > >> You numbskulls could'nt do astronomy if it was to save your miserable > >> existence ,what you call astronomy is little more than magnification > > > > Brian forgot to mention the dedication of outrageous nutcases who'd be > > locked up and fed haloperidol if they interacted in real life as they do > > on usenet. > > > > Glad you chimed in. > > > > It's best to completely ignore Oriel. The non sequiturs that it responds > with make me strongly suspicious that it is some kind of bot. > > Klazmon. I am sure you understand with sparkling clarity how the return of a star to a terrestial meridian in 23 hours 56 min 04 sec is justified using the axial and orbital motions of the Earth - http://astrosun2.astro.cornell.edu/academics/courses//astro201/images/sidereal_day.gif I do not mind that the vast majority adhere to this dumb and destructive celestial sphere junk,I would have thought that at least one person would admire the original correlation between clocks,terrestial longitudes and axial rotation through the two step process which fixes axial rotation at 15 degrees per hour precisely. With climatology requiring an accurate description of the relationship between axial and orbital motion over the course of an annual orbit,the convenience of the sidereal view for observational astronomy is one thing,to justify it using the axial and orbital motions of the Earth is an entirely different and more pressing matter. Astrophotographers can play their part by accepting the observational convenience of the Ra/Dec system while keeping it removed from the raw astronomical data of planetary heliocentric motion and the relationship between the Earth's seperate motions.It is a badge of an astronomer to know the difference between gauging axial rotation through the Equation of Time principles which govern the relationship between clocks and astronomical/terrestial geometry and the later erroneous system which uses celestial sphere geometry.
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Date: 19 Sep 2006 16:52:59
From: Jonathan Silverlight
Subject: Re: Scopetronix defunct?
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In message <Xns98427AF77B9E3Klazmonllurdiaxorbgo@203.97.37.6 >, Llanzlan Klazmon <Klazmon@llurdiaxorb.govt > writes > >It's best to completely ignore Oriel. The non sequiturs that it responds >with make me strongly suspicious that it is some kind of bot. > And as you will have seen, your response triggered another automated posting :-) I wonder what triggered the original posting.
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Date: 19 Sep 2006 10:28:34
From: oriel36
Subject: Re: Scopetronix defunct?
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Jonathan Silverlight wrote: > In message <Xns98427AF77B9E3Klazmonllurdiaxorbgo@203.97.37.6>, Llanzlan > Klazmon <Klazmon@llurdiaxorb.govt> writes > > > >It's best to completely ignore Oriel. The non sequiturs that it responds > >with make me strongly suspicious that it is some kind of bot. > > > And as you will have seen, your response triggered another automated > posting :-) > I wonder what triggered the original posting. Tell me all about how the discovery of Pluto heralded the success of dynamicist's 'prediction' that it would be found - "The first planet to be discovered was Uranus by William and Caroline Herschel on 13 March 1781. It was discovered by the fact that it showed a disk when viewed through even a fairly low powered telescope. The only other planets which have been discovered are Neptune and Pluto. These were predicted using ingenious mathematical arguments based on Newton's laws of gravitation and then observed near their predicted locations." http://www-groups.dcs.st-and.ac.uk/~history/HistTopics/Neptune_and_Pluto.html It is one thing to watch Newtonian dynamicists shoot themselves in the foot but then again there are no astronomers around to enjoy the spectacle. The poor astrophotographers must surely be hurting with having to play along with the dynamicists and the demotion of Pluto,not as a matter if it justified or not, but having to believe that what was a success of the empirical method in one decade is now quickly dropped.
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Date: 29 Sep 2006 02:29:10
From: newbinaries@yahoo.co.uk
Subject: Re: Scopetronix defunct?
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RMOLLISE wrote: > > If you want to know what I think, I also thought your post was a little > callous. Which doesn't mean I think you are necessarily a bad person (I > don't know you, afterall), not that you should _care_ what I think, > anyway. ;-) My comment is simply that your post is the type of post > that makes s.a.a. increasingly seem like an unfriendly place. Maybe I'm > overreacting. Maybe I'm just a little too close to the situation. I've > known Jordan for some time, and he's done me more than one favor. > What you have said is quite correct - I would go further, in my view the increasing problem of personal attacks within newsgroups is a threat to the hobby. The "owners" of some newsgroups have become far too causal in deleting such posts once they have been pointed out to them: no wonder so many members of such groups remain non-contributing, non-participating lurkers.
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Date: 04 Oct 2006 14:27:31
From: James Harris
Subject: Re: Scopetronix defunct?
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Sorry for the repost to sci.astro.amateur. I just realised that someone had dropped uk.sci.astronomy from the thread. Can't have that, eh. :-( James Harris wrote: > Archteryx wrote: > > I too am in the same situation .. > > snip > > > All it would take is an email/phone call explaining (A) sorry for the > > delay .. you;ll have your goods in x days .. or (b) I suggest > > cancelling your order until business returns to normal.. > > Absolutely! That was my point too. Simple communication can make an > enormous difference. > > > After which I'd be happy to be an ongoing return customer as many of us > > have been over the years.. > > I had only just come across the company but have been impressed with > the products available from them. I have, in fact, now obtained the > product I was after (not direct from Scopetronix) and am delighted with > its quality. Looking at their web site they seem to be or to have been > an excellent resource, providing so many of the 'wish list' items that > amateur astronomers would want. > > They seem to have had a great deal of good will too, and whatever the > final outcome it is sad to see their reputation diminish. > > I have today requested, unless the order has already shipped, a refund > from Scopetronix as I have obtained the goods I ordered from one of > their dealers. Adirondack in NY were selling some Scopetronix products > at half price, if anyone is interested. Scopetronix had said they > expected goods to fulfil my order in two weeks and I have left it for > more than three even though Adirondack delivered my order a while ago. > My order was not of high value and I was keen to see whether they would > live up to their commitments. > > I have said to Scopetronix that I would be interested in ordering some > more Digi-T rings if they have them in stock, once my first order > arrives or is refunded, of course. We'll see what happens. > > -- > James
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Date: 04 Oct 2006 14:22:51
From: James Harris
Subject: Re: Scopetronix defunct?
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Archteryx wrote: > I too am in the same situation .. snip > All it would take is an email/phone call explaining (A) sorry for the > delay .. you;ll have your goods in x days .. or (b) I suggest > cancelling your order until business returns to normal.. Absolutely! That was my point too. Simple communication can make an enormous difference. > After which I'd be happy to be an ongoing return customer as many of us > have been over the years.. I had only just come across the company but have been impressed with the products available from them. I have, in fact, now obtained the product I was after (not direct from Scopetronix) and am delighted with its quality. Looking at their web site they seem to be or to have been an excellent resource, providing so many of the 'wish list' items that amateur astronomers would want. They seem to have had a great deal of good will too, and whatever the final outcome it is sad to see their reputation diminish. I have today requested, unless the order has already shipped, a refund from Scopetronix as I have obtained the goods I ordered from one of their dealers. Adirondack in NY were selling some Scopetronix products at half price, if anyone is interested. Scopetronix had said they expected goods to fulfil my order in two weeks and I have left it for more than three even though Adirondack delivered my order a while ago. My order was not of high value and I was keen to see whether they would live up to their commitments. I have said to Scopetronix that I would be interested in ordering some more Digi-T rings if they have them in stock, once my first order arrives or is refunded, of course. We'll see what happens. -- James
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Date: 04 Oct 2006 11:52:27
From: Archteryx
Subject: Re: Scopetronix defunct?
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I too am in the same situation .. I have placed several orders, valued at close to $1000 .. and have received 1 item out of 10 .. a $30 focus extender within 3 days .. the rest I have not heard about in over 7 days now.. no reply to email or phone. I will check my credit cards and be ready to pull the plug...if any amount has been deducted before the item ships then I shall ask the credit card company to investigate and take any legal action necassary. I felt this way after reading that he would do the same should anyone want to defraud him ... All it would take is an email/phone call explaining (A) sorry for the delay .. you;ll have your goods in x days .. or (b) I suggest cancelling your order until business returns to normal.. After which I'd be happy to be an ongoing return customer as many of us have been over the years..
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Date: 11 Oct 2006 13:15:12
From: James Harris
Subject: Re: Scopetronix defunct?
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James Harris wrote: snip > > They seem to have had a great deal of good will too, and whatever the > > final outcome it is sad to see their reputation diminish. > > > > I have today requested, unless the order has already shipped, a refund > > from Scopetronix as I have obtained the goods I ordered from one of > > their dealers. Adirondack in NY were selling some Scopetronix products > > at half price, if anyone is interested. Scopetronix had said they > > expected goods to fulfil my order in two weeks and I have left it for > > more than three even though Adirondack delivered my order a while ago. > > My order was not of high value and I was keen to see whether they would > > live up to their commitments. > > > > I have said to Scopetronix that I would be interested in ordering some > > more Digi-T rings if they have them in stock, once my first order > > arrives or is refunded, of course. We'll see what happens. That's been about a week with no reply. I have just resent the e-mail request to three of their e-mail addresses, questions@scopetronix.com, webmaster@scopetronix.com, orders@scopetronix.com. That seemed to get a response last time, though I am really sorry to burden them with multiple e-mails.
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Date: 13 Oct 2006 08:50:35
From: Darian
Subject: Re: Scopetronix defunct?
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>From a message on the Astromart Forum, I believe the problem has something to do with a child who is sick and the owner is away from the business. James Harris wrote: > James Harris wrote: > snip > > > They seem to have had a great deal of good will too, and whatever the > > > final outcome it is sad to see their reputation diminish. > > > > > > I have today requested, unless the order has already shipped, a refund > > > from Scopetronix as I have obtained the goods I ordered from one of > > > their dealers. Adirondack in NY were selling some Scopetronix products > > > at half price, if anyone is interested. Scopetronix had said they > > > expected goods to fulfil my order in two weeks and I have left it for > > > more than three even though Adirondack delivered my order a while ago. > > > My order was not of high value and I was keen to see whether they would > > > live up to their commitments. > > > > > > I have said to Scopetronix that I would be interested in ordering some > > > more Digi-T rings if they have them in stock, once my first order > > > arrives or is refunded, of course. We'll see what happens. > > That's been about a week with no reply. I have just resent the e-mail > request to three of their e-mail addresses, questions@scopetronix.com, > webmaster@scopetronix.com, orders@scopetronix.com. That seemed to get a > response last time, though I am really sorry to burden them with > multiple e-mails.
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Date: 14 Oct 2006 11:18:37
From:
Subject: Re: Scopetronix defunct?
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Darian wrote: > >From a message on the Astromart Forum, I believe the problem has > something to do with a child who is sick and the owner is away from the > business. It is my strong feeling that your post was made in good faith, and therefore I accept as fact that you believe it has something to do with a child who is sick and the owner is away from the business. H.
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Date: 17 Oct 2006 08:20:44
From: Darian
Subject: Re: Scopetronix defunct?
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howieglatter@mindspring.com wrote: > Darian wrote: > > >From a message on the Astromart Forum, I believe the problem has > > something to do with a child who is sick and the owner is away from the > > business. > > It is my strong feeling that your post was made in good faith, and > therefore I accept as fact that you believe it has something to do with > a child who is sick and the owner is away from the business. > > H. Howie, I really do not know. I've not done any business with them; just following this thread on saa. Someone inquired about the matter on Astromart, and someone mentioned something about a sick child.
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Date: 17 Oct 2006 05:46:19
From: James Harris
Subject: Re: Scopetronix defunct?
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James Harris wrote: > James Harris wrote: snip > That's been about a week with no reply. I have just resent the e-mail > request to three of their e-mail addresses, questions@scopetronix.com, > webmaster@scopetronix.com, orders@scopetronix.com. That seemed to get a > response last time, though I am really sorry to burden them with > multiple e-mails. It has now been another six days. I have opened a dispute with Paypal. I understand this will send an e-mail to Scopetronix regarding the issue and I have tried to make the message as clear as possible. Under Paypal rules I have 20 days to covert this to a claim if Scopetronix do not respond.
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Date: 17 Oct 2006 12:23:24
From: Darian
Subject: Re: Scopetronix defunct?
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howieglatter@mindspring.com wrote: > > Howie, I really do not know. I've not done any business with them; just > > following this thread on saa. > > . . someone mentioned something about a sick child. > > Darian, I was not casting any aspersion on you - it was just my > tongue-in-cheek way of saying I have reason to believe that's not the > real story. > I'm in the hole for $1000 that Scopetronix owes me since early > 2005. > > Clear skies and perfect collimation, > > Howie No problem, Howie. That'd be a shame to use "a sick child" as a made up excuse. DR
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Date: 21 Oct 2006 21:50:39
From: JOHN PAZMINO
Subject: Re: Scopetronix defunct?
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D > Subject: Re: Scopetronix defunct? D > From: "Darian" <darian.rachal@gmail.com> D > Date: 17 2006 12:23:24 -0700 D > > D > > Darian, I was not casting any aspersion on you - it was just my D > > tongue-in-cheek way of saying I have reason to believe that's not the D > > real story. D > > I'm in the hole for $1000 that Scopetronix owes me since early D > > 2005. D > D > No problem, Howie. That'd be a shame to use "a sick child" as a made up D > excuse. DR It's irrelavent in a business climate. Let's take the story as true. I have no dealings lately with Scoptrnix, the last being at NEAF last year. Let's further assume that the business is a mon-&-pop operation, so there is no subsititue staff. It may have been run off of the owner's dinette table. Never the less, it is putting out statements of service, collecting money, and, so the posting say, passing up on delivering. From a consumer advocate's perspective, the reawson is not an ecuse, It could be an extenuating circumstnce, not not a ticket to be let off. In New York, consumer regulation is awfully strict. Large megacompanies and small corner shops are routinely lenalized for messing around with orders, payments, deliveries, goods representation. In my own case, i work with NYSkies Astronomy Inc and am handling its 2007 Obsrver's handbook offer. Due to increased requests and interst during 2006, our allotment is a mite larger than n previous years. Already about ten requests are in hand with more in the mail. let's tay with ten for argument's sake. The OH this year was delayed in publication from its nromal early September to now late ober. In fact, this yer morning, RASC FedExed to NYSkies its books. RASC in the past weeks was in phone comms with NYSkies to update on the status of the OH and assure that they were in progress. However, I've been getting payments for them. So, what to say or do? First off, by business and legal caution, NYSkies is NOT banking any of the payments UNFTIL it sends out the books, which wil start this coming week. That way, it, to be fair to the astronomer, is not 'using' the payment while the astronomer twiddles thumbs. This was expalined on the NYSkies yahoogroup forum, so the with-it home astronomer in the New York area knows up front what's going on. What would have happened if, for some cause, the package never arrives? There was an earthquake in Toronto that leveled the printing company. Soonest I got the news, I sold immediately announce that the OH is kaput AND REFUNDS ARE NOW BEING SENT OUT. End of story. No sillu hedging and run-aeound. No crap about 'sending it to run the business' or what ever. No book; you get your maony back. What happens if a book is received in defective condition? This did occur a couple times over the years. So far, due to careful packing, the defect was internal to the book: a page got folded in the printing press, an ink blot somehwhere. We go and replace the book. Period. The astronomer doesn't have to return the entire defective book, just the cover and a sample page showing the flaw. That keeps him from the trouble and expense of packing and mailing the whole book. A couple tear-out pages with the actual front cover fit into an letter envelope and mails for a single stamp. He gets the new, inspected!, book for no extra cost. Is this a brutal regime of operation for a newish and small astronomy service? NYSkies is only 1-1/2 year old as a corporation, and it put on only a few events of 'large' size. the next one in the Allies in Space lecture on November 4th, see spearate posting about that. Yes, it is. Without it, things can spiral out of control very quickly, to the point of having the public advocate on your stoop. --- þ RoseReader 2.52á P005004
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Date: 17 Oct 2006 12:13:13
From:
Subject: Re: Scopetronix defunct?
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> Howie, I really do not know. I've not done any business with them; just > following this thread on saa. > . . someone mentioned something about a sick child. Darian, I was not casting any aspersion on you - it was just my tongue-in-cheek way of saying I have reason to believe that's not the real story. I'm in the hole for $1000 that Scopetronix owes me since early 2005. Clear skies and perfect collimation, Howie
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Date: 19 Oct 2006 16:49:54
From: James Harris
Subject: Re: Scopetronix defunct?
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James Harris wrote: > James Harris wrote: > > James Harris wrote: > snip > > That's been about a week with no reply. I have just resent the e-mail > > request to three of their e-mail addresses, questions@scopetronix.com, > > webmaster@scopetronix.com, orders@scopetronix.com. That seemed to get a > > response last time, though I am really sorry to burden them with > > multiple e-mails. > > It has now been another six days. I have opened a dispute with Paypal. > I understand this will send an e-mail to Scopetronix regarding the > issue and I have tried to make the message as clear as possible. Under > Paypal rules I have 20 days to covert this to a claim if Scopetronix do > not respond. It seems Scopetronix has refunded my payment and that they did so on the same day I opened the dispute with Paypal, i.e. 17th. I haven't heard from them whether they have the Digi-T rings in stock but I'm glad to get the refund ... and it proves that a response is possible. -- James
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Date: 20 Oct 2006 11:03:35
From: John Steinberg
Subject: Re: Scopetronix defunct?
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James Harris wrote: > It seems Scopetronix has refunded my payment and that they did so on > the same day I opened the dispute with Paypal, i.e. 17th Good to know. In my own personal dealings with the man behind the the curtains at the subject company, he has always been nothing less than a complete gentleman. (And by gentleman I really mean douchebag but that kind of thing is often hard to convery in a text-only medium.) -- -John Steinberg email: not@thistime.invalid
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Date: 23 Oct 2006 11:34:30
From: Archteryx
Subject: Re: Scopetronix defunct?
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I mentioned on an alternate thread .. I cancelled my Scopetronix order ( no response though ) and bought the part I needed from ebay at a third of the original price .. lo' and behold .. the senders address was the same area/street as scopetronix ... I guess for whatever reason .. there is a "get rid of the equipment" sale going on ;o) John Steinberg wrote: > James Harris wrote: > > > It seems Scopetronix has refunded my payment and that they did so on > > the same day I opened the dispute with Paypal, i.e. 17th > > Good to know. > > In my own personal dealings with the man behind the the curtains at the > subject company, he has always been nothing less than a complete > gentleman. > > (And by gentleman I really mean douchebag but that kind of thing is > often hard to convery in a text-only medium.) > > -- > -John Steinberg > email: not@thistime.invalid
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Date: 24 Oct 2006 15:19:17
From: James Harris
Subject: Re: Scopetronix defunct?
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Archteryx wrote: > I mentioned on an alternate thread .. I cancelled my Scopetronix order > ( no response though ) and bought the part I needed from ebay at a > third of the original price .. > > lo' and behold .. the senders address was the same area/street as > scopetronix ... I guess for whatever reason .. there is a "get rid of > the equipment" sale going on ;o) Care to let us know the seller's id?
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Date: 09 Nov 2006 07:43:56
From:
Subject: Re: Scopetronix defunct?
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Does anybody have news about Scopetronix? Also, I could not find a phone number to call Scopetronix, would anybody be able to provide a phone number or address? Thanks Gerald James Harris wrote: > James Harris wrote: > > James Harris wrote: > snip > > That's been about a week with no reply. I have just resent the e-mail > > request to three of their e-mail addresses, questions@scopetronix.com, > > webmaster@scopetronix.com, orders@scopetronix.com. That seemed to get a > > response last time, though I am really sorry to burden them with > > multiple e-mails. > > It has now been another six days. I have opened a dispute with Paypal. > I understand this will send an e-mail to Scopetronix regarding the > issue and I have tried to make the message as clear as possible. Under > Paypal rules I have 20 days to covert this to a claim if Scopetronix do > not respond.
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Date: 09 Nov 2006 19:12:38
From: Archteryx
Subject: Re: Scopetronix defunct?
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The only number I got was on one o their web pages .. contacts/camera adapters ... (239)945-6763. But nhever an answer...even email isn;t responded too ... For my records they are now defunct, finished ... how the future looks .. I wouldn';t hold my breath, but you never know.' Thats my own personal opinion and experience .. A. gbot@taconic.com wrote: > Does anybody have news about Scopetronix? Also, I could not find a > phone number to call Scopetronix, would anybody be able to provide a > phone number or address? > > Thanks > > Gerald
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