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Date: 03 Sep 2006 19:32:42
From: Saul Cohen
Subject: Autostar Suite Astronomer Edition software AZ/EQ series
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I bought an inexpensive Meade 60AZ-AD refracting telescope to see if I will
develop an interest in astronomy. When I attempt to install the Autostar
Suite Astronomer Edition software AZ/EQ series that came with the telescope,
I get this error message: d:\GSC\N0000\001.GSC Cannot open file. (D is the
source drive for the software disk.)
I created a Meade "ticket" and submitted it properly (August 23), but Meade
hasn't answered.
Can anyone offer me any help? Is Meade always this bad regarding customer
service?
Thanks
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Date: 04 Sep 2006 15:03:32
From: Phil Wheeler
Subject: Re: Autostar Suite Astronomer Edition software AZ/EQ series
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Saul Cohen wrote:
> I bought an inexpensive Meade 60AZ-AD refracting telescope to see if I will
> develop an interest in astronomy. When I attempt to install the Autostar
> Suite Astronomer Edition software AZ/EQ series that came with the telescope,
> I get this error message: d:\GSC\N0000\001.GSC Cannot open file. (D is the
> source drive for the software disk.)
>
> I created a Meade "ticket" and submitted it properly (August 23), but Meade
> hasn't answered.
>
> Can anyone offer me any help?
One of the best sources of support for ETX and
related scopes is Mike Weasner's web site:
http://www.weasner.com/etx/menu.html
If you scroll toward the bottom of the page you
will find a variety of links for various topics.
Among them are likely links to Meade support
where you can download software. And it could be
you have a faulty disk and can replace the
software by a download from Meade.
Phil
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